BOOK A RIDE ON THE WEBSITE

CONTACT ATS TO OBTAIN A PASSWORD TO USE WEB BOOKING

Click on Web Booking
This will bring you to the Log in Screen.
Step 1: enter your Client Id number in the Client Id Box (this is the number provided by ATS)
Step 2: enter your 5 digit password in the Password Box (Obtained from ATS)
Step 3: click on the Login button



The Next Screen you will see is the following:
Click on the Book Trip tab at the top of the page.


The next screen asks to confirm that some personal data has changed:
Please ensure that the information that is shown in the displayed boxes is correct. If you make changes, click Update to confirm them.
If the information is correct, please click on Proceed with Trip Booking at the bottom of the screen.



To Book a Trip

Step 1: Select a Date
Click on the arrow in the Please Select a Date box and select the date of the ride. You can either choose to estimate the travel time yourself or let the system choose your travel time:



Step 2: Select a Time
If choosing to book a ride with no appointment time, estimate the travel time – Click on the Pick-up circle and click on the arrow in the Please Select a Time box to select a time for your scheduled pick up.
If you are booking a ride with an appointment time – Click on the Drop off (Appointment) circle and then click on the arrow in the Please Select a Time box to select the time of your appointment. (Recommended)




Step 3: Pick up Location
Click on the box to select the location for the pick up from the options below:
Frequent - Select Frequent if your location is listed as a common location for you.
Home - Select Home if it is your home address
Landmark - Select Landmark if you are travelling to a popular destination such as a hospital, mall, etc.
You can select the Landmark from the arrow in the Landmark box.
Address/Other – Select Address/Other to manually type in the address of your drop off location.
Click on the arrow in the “Select From” drop box to make your selection



Step 4: Drop-off Location
Select the circle that describes that type of ride you are taking.
Frequent - Select Frequent if your location is listed as a common location for you.
Home - Select Home if it is your home address
Landmark - Select Landmark if you are travelling to a popular destination such as a hospital, mall, etc.
You can select the Landmark from the arrow in the Landmark box.
Address/Other – Select Address/Other to manually type in the address of your drop off location.
Click on the arrow in the “Select From” drop box to make your selection
Enter any additional drop instructions in this box for example: Unit Number, Apartment Number, Front Door, Rear Door etc.



Step 5: Additional Passengers
If you are travelling with additional passengers, please click on the icon shown below:



Select Passenger Type by clicking on the arrow in the drop box to make your selection
Select Space Requirement by clicking on the arrow in the drop box to make your selection
Click Add Passenger when completed



Step 6: Request the Ride
Click the Request the Ride button when you are finished entering all of the other information.



After submitting, you will review your ride request information. Tick the I Agree box located at the bottom of the screen and the the Book Trip box to proceed.



A trip option screen will display scheduled ride options for your trip booking. Click on Accept This Trip under the option of your choice.



This is your booking reference confirmation number. Please write it down for future reference.If you are requesting a one way ride only, click on the I’m Done button. If you require a return ride, click on the Book Return Trip button and follow steps 1 through 6 to complete.



My Trips is a confirmation summary of your completed web bookings.