We would like to hear from you!
Please contact DARTS to give us feedback on our service.
235 Birch Avenue,
Phone Number: 905-529-1717 (Toll free: 1-855-831-5418)
and Call Returns:
- Group Bookings:
- Press 0
- Press 1
- Press 4
- Press 5
Our reservationists are available to take your call from:
- Monday to Saturday:
NOTE - our lines are busiest between 8:30am and 10am.
- 8:30am - 2am
- 8:30am - 12:30pm
If you can call us after this period we can expedite your request more quickly.
Operating hours are:
- Monday to Friday:
*The earliest possible pick-up time is 20 minutes after opening hours.
- 5am - 2am
- 6am - 2am
- 6am - 12:30am
*The latest possible drop-off time is 30 minutes prior to closing hours.
Our staff our specially trained to help you. Please have the following information ready so that you can be served quickly:
- Passenger Name and Number
- Pick-up Date, Time and Address
- Drop-off Address
- Closest Accessible Entrance
- Type of Mobility Device Used
- Travel Attendant or Companion