Accessibility at DARTS
DARTS is committed to providing accessible, inclusive, and equitable services for all members of the community. In alignment with applicable accessibility legislation, we strive to identify, remove, and prevent barriers for persons with disabilities.
The documents below outline our Statement of Commitment, Accessibility Policy, and Multi-Year Accessibility Plan. Together, they reflect our ongoing efforts to enhance accessibility across our services, facilities, and operations, and to ensure we meet the needs of the individuals we serve.
Our commitment to ensuring equal access and participation for people with disabilities, and to meeting our accessibility requirements under Ontario’s accessibility laws.
Policy HR-24-013. How DARTS meets its obligations under the AODA and the Ontario Human Rights Code across customer service, information and communications, employment, transportation, and the design of public spaces.
Our five-year plan for 2026–2030, setting out what DARTS has already achieved and the steps we will take to continue removing and preventing barriers to accessibility.
Accessible formats
All of the documents above are available in accessible formats or with communication supports on request, at no additional cost. To make a request, or to give us feedback on accessibility at DARTS, please contact us by phone at 905-529-1717, by email at info@dartstransit.com, or by mail at 235 Birch Avenue, Hamilton, ON L8L 0B7.